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From Call Center to City Streets: How One Denverite Found Her Calling Keeping Downtown Clean

Meet Jody, CSG Clean Team member

Woman wearing purple uniform smiling
Jody, CSG Clean Team member and driver

As coffee makers begin to percolate, dogs get walked and your neighbor heads out to yoga, downtown Denver wakes up. At 5 a.m. every day, snow, rain and sunshine, people are hard at work preparing to welcome you. CSG Clean Team member Jody is one of those people. 

Five days a week, she arrives just before 5 a.m. to collect supplies and receive the daily briefing on what’s happened in the past 24 hours and priority needs. Then, Jody heads out across Five Points Business Improvement District, Millennium Bridge, 16th Street Mall, and the Denver Theatre District /Colorado Convention Center area. Jody removes trash and graffiti, sweeps, and sanitizes the public spaces. While the tasks are the same, every day is different.

Jody has worked for CSG for close to two years. Like many cities, Denver has experienced a rise in individuals without a house, influenced by a range of contributing factors. This has forced many individuals to spend more time in public streets and spaces. As a Denver native, Jody takes great pride in keeping downtown clean and welcoming to everyone. 

“I have great empathy for the people who may not have a home, who may be in a mental health crisis or battling substance abuse, " said Jody. “We work with officials to get people help.”

Prior to starting at CSG, Jody worked in customer service for a call center. This was the type of company that supported a variety of consumer brands and Jody was responsible for working with disgruntled callers. That friendly, optimistic attitude also contributes to Jody’s success in her current role as a CSG Clean Team member.

Let’s get to know Jody better with a quick Q&A:

What do you enjoy most about your job?

The people I work with, both my Clean Teammates and the general public 

Who is Jody outside of work?

Mother, Grandmother, Caregiver

What do you like to do in your free time?

Spend time with my kids and grandkids, reading, and walking with my dog

What motivates you?

Integrity - I take pride in what I do and strive to always do the right thing

What goals do you have for the future?

I love learning new things and am working on better financial management. 

CSG and Downtown Denver Partnership have partnered to host the Winter Warm-Up Donation Drive Jan. 8, 2024 - Feb. 22, 2024. Learn more about how you can support CSG Clean Team members working to keep downtown Denver clean and welcoming in all types of weather. Here's a hot take from Jody on what's cool this winter:

For current job openings, complete an online job application today. Applications are accepted daily.

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